The ivory embroidered crepe kaftan with palazzo by Payal Singhal is as easy as it is festive. The kaftan is cut wide with an asymmetric hem, a notched round neckline and a deep panel of floral embroidery in dusty rose, sage and mauve down the front. Pastel tassels trim the open sleeve edges and swing as you move. It is paired with a wide crepe palazzo in the same ivory. Hook and eye and a zipper close the set. Wear it to an Eid lunch, a festive brunch, a pooja or a Diwali card party with gold flats.

Founded in 1999, Payal Singhal is a renowned South Asian fashion house specializing in modern Indian bridal and occasion wear with a global touch. The brand blends contemporary minimalism with vintage charm, focusing on wearability and impactful design. Catering to the fashion-forward #PSGirl, who seamlessly transitions between traditional and modern settings, Payal Singhal offers a signature aesthetic of comfort and elegance. Expanding into a lifestyle brand, it now includes footwear, jewelry, home decor, and accessories.

Color: Ivory
Fabric: Crepe
Components: 2 pieces (Kaftan, palazzo)
Closure: Hook and eye, zipper
Care: Dry clean only

Product Variations
Due to the artisanal craftsmanship of our outfits, minor differences in color, embroidery, patterns, or fabric are expected and enhance their unique appeal. Actual colors may vary slightly due to screen settings and lighting.

Shipping Times
Shipping times vary for each item and are indicated on the product page. Please note that shipping times are estimates and may be subject to unforeseen delays. Posted shipping times cover only production, dispatch, and transit. Posted shipping timeframes exclude customs processing. Customs inspection and clearance times vary by country and are outside our control.

Ready to Ship
Select items or specific sizes labeled as "Ready to Ship" are available for expedited delivery. These pieces will ship within 5-9 business days.

Return Policy
All products are made-to-order and considered final sale; we do not accept returns or exchanges.

Fees
Sales tax and shipping fees are added at checkout. Import duties and taxes are charged separately by customs on delivery.

Country of Origin
India

All orders ship from India on Delivered Duty Unpaid (DDU), also called Delivered At Place (DAP). This means your checkout total does not include import duties, customs charges and taxes, or carrier brokerage/clearance fees. These charges are determined by the destination country’s customs authority and must be paid directly to the shipping carrier before delivery. Your package will not clear customs until these charges are paid.

Duties & Customs
All imports are subject to import duties and other customs fees as determined by the respective customs authority. These amounts must be paid directly to the carrier before delivery. In all countries, your customs office or the carrier may additionally require information such as a tax ID, identification number, or government-issued ID to clear your shipment. For orders shipping within India, no import duties are applicable.

Customer Responsibilities
- Pay all import duties, taxes, customs-related charges, brokerage/clearance fees, and any storage/handling fees assessed by customs or the carrier.
- Provide required identification (tax ID or government-issued ID) promptly when requested by customs or the carrier.
- Monitor carrier communications so your shipment can be cleared on time.

Delays, Returns & Refusals
Refusal or failure to pay duties/fees or provide required information can cause delays, storage fees, return to sender, or abandonment by customs.

If customs payment is not made within the carrier’s deadline (typically 24–48 hours after contact), the shipment may return to us. All return freight, customs charges, and associated fees will be billed to the customer.

If a shipment is abandoned by customs or returned due to non-payment/insufficient information, the order remains final sale and no refund will be issued for the merchandise. Any additional costs are the customer’s responsibility.

Final Sale
All orders are final sale. Orders cannot be cancelled or refunded due to duties, taxes, or customs processing.

Timelines
Posted shipping timeframes exclude customs processing. Customs inspection and clearance times vary by country and are outside our control.

Kaftan: Wide crepe kaftan with an asymmetric hem and pastel tassel trim along the sleeve edges
Palazzo: Wide crepe palazzo
Embroidery: Floral embroidery in dusty rose, sage and mauve down the front of the kaftan
Neckline and sleeves: Notched round neckline, wide kaftan sleeves

- Eid lunch: the host in the ivory crepe kaftan set, serving family
- Festive brunch: a guest pairing ivory with gold flats
- Pooja: a relative who wants an easy, covered look
- Diwali card party: a friend comfortable all evening
- Travel for a destination wedding: a guest who wants an easy welcome-lunch outfit