Pallavi Poddar is a Kolkata-based label rooted in a love for intricate craftsmanship and heritage artistry. Launched in 2019, the brand is synonymous with the charm of old-age embroidery and traditional fabrics, thoughtfully endowed on ever-evolving silhouettes and contemporary patterns. Each piece is crafted with meticulous detailing and expressive handwork, creating outfits that blend cultural richness with a modern, celebratory elegance. The result is a collection that feels luxurious, meaningful, and beautifully suited for today’s festive wardrobes.

The Ivory Zoya gown is curated for elegant receptions, engagement soirées, and formal celebrations. Designed for women who prefer fluid silhouettes with couture detailing, this gown exudes timeless grace. The floral hand embroidery enhances the softness of the ivory tone, making it ideal for sophisticated occasions. Perfect for moments where understated luxury matters, this gown delivers elegance without excess.

Color: Ivory

Fabric: Organza

Components: 1 pieces (Gown)

Care: Dry clean only

Product Variations
Due to the artisanal craftsmanship of our outfits, minor differences in color, embroidery, patterns, or fabric are expected and enhance their unique appeal. Actual colors may vary slightly due to screen settings and lighting.

Shipping Times
Shipping times vary for each item and are indicated on the product page. Please note that shipping times are estimates and may be subject to unforeseen delays. Posted shipping times cover only production, dispatch, and transit. Posted shipping timeframes exclude customs processing. Customs inspection and clearance times vary by country and are outside our control.

Ready to Ship
Select items or specific sizes labeled as "Ready to Ship" are available for expedited delivery. These pieces will ship within 5-9 business days.

Return Policy
All products are made-to-order and considered final sale; we do not accept returns or exchanges.

Fees
Price excludes taxes, duties, and shipping fees.

Country of Origin
India

All orders ship from India on Delivered Duty Unpaid (DDU), also called Delivered At Place (DAP). This means your checkout total does not include import duties, customs charges and taxes, or carrier brokerage/clearance fees. These charges are determined by the destination country’s customs authority and must be paid directly to the shipping carrier before delivery. Your package will not clear customs until these charges are paid.

Duties & Customs
All imports are subject to import duties and other customs fees as determined by the respective customs authority. These amounts must be paid directly to the carrier before delivery. In all countries, your customs office or the carrier may additionally require information such as a tax ID, identification number, or government-issued ID to clear your shipment. For orders shipping within India, no import duties are applicable.

Customer Responsibilities
- Pay all import duties, taxes, customs-related charges, brokerage/clearance fees, and any storage/handling fees assessed by customs or the carrier.
- Provide required identification (tax ID or government-issued ID) promptly when requested by customs or the carrier.
- Monitor carrier communications so your shipment can be cleared on time.

Delays, Returns & Refusals
Refusal or failure to pay duties/fees or provide required information can cause delays, storage fees, return to sender, or abandonment by customs.

If customs payment is not made within the carrier’s deadline (typically 24–48 hours after contact), the shipment may return to us. All return freight, customs charges, and associated fees will be billed to the customer.

If a shipment is abandoned by customs or returned due to non-payment/insufficient information, the order remains final sale and no refund will be issued for the merchandise. Any additional costs are the customer’s responsibility.

Final Sale
All orders are final sale. Orders cannot be cancelled or refunded due to duties, taxes, or customs processing.

Timelines
Posted shipping timeframes exclude customs processing. Customs inspection and clearance times vary by country and are outside our control.